SHIPPING POLICY
Shipping Policy
We are thrilled to offer shipping services for all orders placed on our website. All orders will be processed and shipped within 2-7 business days of the purchase date, unless otherwise noted. We currently offer shipping within Australia and to select international countries.
Shipping Rates
For most products, we charge a flat rate of $15 for all orders within Australia, regardless of the order value. However, for smaller and lighter items such as keychains and stickers, we sometimes offer free shipping within Australia. The availability of free shipping for these products will be indicated on the product page. Please note that additional fees may apply for expedited shipping options.
Shipping Carrier
We use Australia Post as our shipping carrier to ensure that your order is delivered to you in a timely and safe manner.
International Shipping
We currently offer shipping to select international countries. Please note that additional fees and shipping times may apply for international orders. Customers are responsible for any customs or import duties that may be charged on their orders.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. You can use this information to track the delivery status of your order.
Shipping Address
Please ensure that you provide the correct shipping address when placing your order. We are not responsible for any delays or additional fees that may be incurred as a result of incorrect shipping information provided by the customer.
Delivery Times
Delivery times may vary depending on your location and the shipping method selected. Standard shipping within Australia typically takes 3-5 business days, while international shipping may take up to 21 business days. Please note that shipping times are estimates only and are not guaranteed.